I've been hacking away at guitar for more decades than I care to admit. Though 98% a home player, I finally am starting to play teeny gigs again. I've been lucky to amass a decent selection of guitars over the years - I count an MIJ JS 1000, an MIJ 1200 guitars, 2 MIJ S-series guitars, a Suhr superstrat and most recently a PRS SE Holcomb model as well as a MusicMan Silhouette in my collection.
If you're looking at this HB CST guitar you're probably got here the same way as I did - hearing all the recent positive hype over these HB axes. I just got mine delivered to Hong Kong from Germany in exactly 5 days and after 72 hours with this thing, I thought I'd share my thoughts on it as well as my very first time experience dealing with Thomann.
100% no BS - the hype is real. I simply cannot understate how impressed I am by this guitar at this asking price.
SHIPPING & PACKAGING: crazy fast, efficient shipping across half the world to HK. Guitar came very well packed, inner-box-in-a-huge-shipping box style. Quality cardboard for both with a nice cardboard neck support as well.
FIT & FINISH: Again, no BS - my example is literally perfect. I spent a lot of time specifically looking for defects - overspray of paint, discolorations, dings, scratches, loose screws, binding misalignment, fret sprout, finish issues, etc. There literally are zero cosmetic issues with my guitar. Honestly flawless.
OUT OF THE BOX SETUP: Guitar as a bit out of tune, but the neck also appears totally straight. As I am predominantly a Floyd user, the Wilkinson 6 point trem bridge is kinda new for me. I specifically asked that the guitar be setup as low as possible and indeed it appears it was - action was low enough for my tastes. However, the Wilkinson bridge appeared to have been set to a fixed position out of the box so pull-ups were not possible. Also, the rear of the bridge plate was actually resting on the body of the guitar [there is no bridge cavity well a la Floyd guitars]. This looked odd to me, especially since the finish is so beautiful. Some quick research online and a phone call to Thomann guitar department totally fixed the issue. They said to simply adjust the claw screws so that the rear of bridge is floating a bit off the body - not at a crazy angle, but just enough so that some pull-ups are possible. Not Vai/Satch Floyd pullups - more like Alex Lifeson trem work. Problem solved.
Intonation was also still spot on after I made the desired adjustments to the trem claw screws. Thus far zero tuning issues with the original D'addario strings [9s I believe, though I will change to NYXL 10s soon]. I also used a bit of pencil lead on the nut grooves [which appear to be properly cut for all strings and thus do not bind at all] and again tuning stability seems terrific. Really impressed as a guy so used to Floyd double locking nuts.
The tuners work. Nothing amazing there. Unsure of the gear ratios but they seem solid enough and all work smoothly. I may invest in some locking tuners at some point but so far tuning with light to moderate trem work has been rock solid.
FRETBOARD and NECK: Never had a Jatoba fingerboard before. Honestly, my first impression was that it looks kinda cheap and a little fake, like maybe a veneer but that could be down to my inexperience with the wood. It FEELS OK and in fact feels quite flat and very comfortable to play on. While I'm not a shredder by any means, the fingerboard does feel very fast. The dot inlays are real - no decals here and they are are all perfectly set flush. The back of the neck is finished and while I am not normally a fan of finished necks, so far it feels really smooth and comfortable. Not an Ibanez Wizard neck by any means, but definitely in the PRS SE neighborhood. As I mentioned, zero fret sprout on my guitar and the bindings along the neck sides are perfectly finished, even at the very end of the fretboard. Crazy impressive again at this price.
PICKUPS, POTS and SELECTOR SWITCH: Never heard of Rosewell pickups before and I have not much experience with P90s, but that was exactly the reason I chose this model as the HB for me to try out. The Rosewell's are pretty hot indeed. The bridge and neck pups do indeed have great clarity and work really well together also. Have not adjusted the pole pieces at all and probably won't. These things have a great chimey quality - again, not sure if that's typical of P90s but they sound great to my ears all the same.
The volume and tone pots work quite nicely are are very smooth and loose in a good way. The control taper quite nicely. No idea of the details on the pots but they work well. Same with the pup selector switch - it feels fairly solid.
My only gripe is the position of the selector toggle. It seems to be in an inconvenient location for me, but I guess I can work around that.
ELECTRONICS and BRIDGE CAVITY: Here was a nice surprise that the photos don't show. Both of the plates on the rear of the guitar are flush mounted to the body - in other words, recessed. Even older PRS SE models didn't do this. The inside of the cavities were pretty clean, especially the electronics compartment which were EXTRA clean in their cable management. The back of the electronics cover is also "shielded" with some metallic sheet.
As for the bridge/claw cavity I was really impressed with the size of the Wilkinson bridge block itself. No idea how heavy it actually is as I haven't taken the strings off yet, but the block itself really is substantial.
OVERALL CONCLUSION SO FAR: I'm not here to say this guitar kicks ass over all other guitars out there. That would be ludicrous. However, as someone who is old enough to remember the sheer garbage guitars that were out there for sale for less than 200USD ages ago, I really am blown away with the overall quality of this instrument. This is certainly NOT a disposable instrument. Whatever voodoo magic Thomann and HB are working right now, well, all I can say is that at this price, one would be hard-headed indeed to not be as impressed as I was.
BRAVO THOMANN - looking like I will be grabbing a couple more HBs shortly, just to see if I got a unicorn somehow.
PS:
BRIEF COMMENT ON THOMANN CS: So, I noticed that my guitar came with a trem arm that was missing the rubber tip. I called Thomann, explained the issue and said I was not really expecting Thomann to do anything, that I was simply reporting the matter to them - after all, it's no big deal, the trem arm still works. They checked and got back to me within 12 hours: they verified that indeed the trem arm is supposed to ship as in the pictures, with a rubber tip. They apologized for the matter and are now shipping me a replacement arm at zero cost all the way to Hong Kong.
Now that is Amazon level customer service. Bravo again.