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the guitar came with a broken neck, all in dirty streaks, a worn deck and dried mold on the fretboard pad. the issue of money back is being resolved. I couldn't replace it with another store. promised a completely free replacement, but I for delivery and taxes required more than half the cost of the tool. of course I refused. now the parcel will be returned to the store, and I am promised to return the money.. I was left without a guitar.