Top quality! The construction and stitching are perfect, the protection is excellent. One of the more comfortable gig bags I've ever used. It's also the best looking.
The guitar is very snug fit in the case, you have to push it down in there and that's a good thing! Nicely padded at the bottom (though not like the image their website shows, it's thinner than that and no padding directly under the strap button, so if you use strap locks take the strap off).
The big pocket was a crucial part of my purchase decision: I can fit an A4 folder or music book in there with room for a small toolkit, tuner, cables, and my glasses case. An 11" laptop will fit, a 13" is just a little too big.
Drawbacks...
It's bigger and heavier than I expected (1.85 kg, 4.2 lbs). Yes, the specs say 20mm of padding, which would not be a lot on another gig bag but this is stiff, higher density foam and so weighs more. It is very comfortable but gravity still takes it's toll on my middle-aged back muscles. The headlock neck support is a big chunk of rubber that adds some of the weight. Personally I'd be happy with a padded velcro strap. Padding on the shoudler straps is fine but a little more wouldn't hurt.
The large flap over the big pocket is useless and the buckle is annoying. The buckle itself has a sharp tip which makes fastening the damn thing a pain in the face. 3 minutes with 400 grit sand paper fixed the problem but at this price I shouldn't need to do that. Looks cool, sure but the big pocket could have been finished to look as good.
The big pocket is the only real pocket. Great that it's so big, yes, but everything jumbles together. Because it's side-opening you can't see in to get what you want quickly. The side-opening also means things want to fall out when you're looking for something else. And the flap directs them across the floor away from you.
There is a little mesh pocket inside but it's less useful than it could be because it's a little narrow (a pack of guitar strings needs work to make fit), and also because it's inside the big pocket under the big useless flap. You're on a crowded bus or subway, or guitar case under a table in a small cafe, and you quickly want a pen or business card or glasses? Big flap with buckle = *sigh*.
tl;dr - Great gigbag, one of the best out there, and you should probably buy one! But they still let form get in the way of function.
