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I've had my UI24R for two years now. It has already been back to Thomann once to fix noisy mic amps. I now, once again find myself with one more noisy (static noise on channel 20 with nothing plugged in an very low gain) mic amp. If I send it back I'll have one month of downtime so I will continue to use it with 19/20 mic amps working correctly instead of 0/20 for one month. It is still under warranty but it's better to work at 95% than not all.
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Disappointing quality
Vilphy 04.09.2024
The features are great, but could do better with quality, the mixer stoped working all of a sudden.
And after doing research I found, many had the same issue which I faced with the mixer. A USB chip in the motherboard can cause the mixer to stop functioning and needs to be fixed by a competent person who is not available everywhere. Diagnosing the problem was also not easy.
Though the casing is strong , the inner components seems to have issues.
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Feedback
damjanl 15.02.2018
Perfect preamp, but terrible conection. For me it will be much better to have aplication on tablet pc. USB functions are great. Also missing pre-delay function on reverb.
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It might be a good mixer for live but it's not good as DAW interface.
Talkingdrum 12.12.2019
Bought this to replace a Touchmix 16 in my studio as the Touch mix does not have the USB to DAW interface. This machine has a lot of features for the money but as a DAW interface it is not good. Maybe because it packs in so much, but as an interface it sounds absolutely horrible. Not everything has to be absolute audiophile quality to be useable but this is such a bright harsh sound there's no way I can live with it, it's just nasty to listen to and really wears your ears, very unpleasant. Playing back flac files from the PC I found myself trying to EQ the sound to make it bearable. I persevered for a couple of days and now it's back in the box having been replaced with something else. Unfortunately I threw away some of the packaging (I was so sure from all the reviews this was going to be a great machine) so I can't send it back. Guess I'll just have to stick it on Ebay and take the hit. Lesson learned.