I bought this 40-string harp on 5 May as an upgrade from a 27-strings harp. I was very nervous about the purchase as this is my first time dealing with Thomann and was worried about the delivery of the harp from Germany to UK. Customer service at Thomann have been excellent, all my queries were answered within 1 day. The harp arrived on 16 May and the delivery company contacted me one day in advance prior to the actual delivery so I was able to arrange my schedule to be at home to receive the harp. The harp arrived in a perfect condition. I’m very satisfied with the very careful packaging to ensure that the harp was properly protected during transportation. It took over one month for this harp to settle in my house, I’ve been tuning it every day. I really like the amazing rich and full sound of this harp. Even my neighbour next door noticed the differences in the quality and the sound of this harp, she could hear me playing the harp whilst she was in the garden, and she said she really enjoyed listening to it. I’m absolutely in love with this harp and now I can play any pieces of music that I like (unlike my smaller harp, I can only play limited pieces of music).
The quality of the harp is top of the range, I love the smooth and elegant design of my Hermes harp. The harp comes with a 3-year warranty with Salvi, just need to register my harp online with Salvi, pretty straightforward.
I would definitely recommend anyone who wants a bigger lever harp to go with Salvi Hermes via Thomann, Thomann able to sell it at a reasonable price and the price included VAT! Thank you Thomann for the fantastic customer service and an easy and smooth transaction.
